DELIVERY CHARGES

Delivery within Malaysia is free.

We deliver to the following countries via express delivery:

Country Cost Delivery Period
Singapore MYR 25 2 - 3 Working Days
Brunei MYR 75 2 - 3 Working Days
Indonesia MYR 25 2 - 3 Working Days
Thailand MYR 25 2 - 3 Working Days
Thailand MYR 25 2 - 3 Working Days
Australia MYR 25 2 - 3 Working Days
Philippines MYR 25 2 - 3 Working Days
Canada MYR 25 2 - 3 Working Days
New Zealand MYR 25 2 - 3 Working Days
UAE MYR 25 2 - 3 Working Days
Singapore MYR 25 2 - 3 Working Days
Saudi Arabia MYR 25 2 - 3 Working Days
Singapore MYR 25 2 - 3 Working Days
United State MYR 25 2 - 3 Working Days
United Kingdom MYR 25 2 - 3 Working Days
Hong Kong MYR 25 2 - 3 Working Days

LOCAL SHIPPING POLICY

At Ga­las online shop, we aim to deliver your order to you within 2 ­ 3 working days, from the day you receive the Order Shipped email notification. Shipping time will depend on our courier partners' dispatching schedules and routing.

Our courier service is handled by POSLAJU Malaysia and partially by City­Link Express. To achieve minimum shipping cost, we have implemented weight base delivery costing, which can be automatically estimated on our Shopping Cart page. Further info on cost over weight can be referred at this PAGE. Changes on the shipping cost will entirely be depending on the rates given by our courier services company. Contact us if you have trouble to estimate your shipping cost. There will be some wrapping, cushioning and insulation applied to all packaging.

For items that come in boxes, weight is predetermined by dimension index (width X length X height) set by courier company.

INTERNATIONAL SHIPPING POLICY

At Ga­las online shop, we aim to deliver your order to you within 5 ­ 10 working days, from the day you receive the Order Shipped email notification. Shipping time will depend on our courier partners' dispatching schedules and routing.

We have list of countries that are actively supported by our automated shipping estimation system. More countries will follow suit. For regions that are not yet listed, please contact us to get more updates. We are more than happy to entertain you. The countries are:

  1. Singapore
  2. Thailand
  3. Brunei
  4. Indonesia
  5. Vietnam
  6. Philippine
  7. Hong Kong
  8. Taiwan
  9. Japan
  10. Korea
  11. Australia
  12. New Zealand
  13. United States

International shipping will strictly be using EMS service provided by POSLAJU Malaysia. EMS comes with tracking which will be supplied once the item has been shipped. To achieve minimum shipping cost, we have implemented weight base delivery costing, which can be automatically estimated on our Shopping Cart page. Further info on cost over weight can be referred at this PAGE. Changes on the shipping cost will entirely be depending on the rates given by our courier services company. Contact us if you have trouble to estimate your shipping cost. There will be some wrapping, cushioning and insulation applied to some packaging.

For items that come in boxes, weight is predetermined by dimension index (width X length X height) set by Courier Company.

Currency conversion is done automatically by your card provider, you should refer your bank for the latest currency exhange rate with Malaysian Ringgit.

MODIFYING ORDER

Can I still change my address, or cancel my order, after the order is confirmed?

If you have realized an error in your order or changed your mind shortly after placing your order, please contact our Customer Service at +603 5510 1081 (Monday to Saturday, 10:45am – 6 pm) or reach us at ga­las@yahoo.com and we will try to modify your order accordingly. In any event your item has been shipped with you requiring further changes, please contact us and we will guide the best way possible.